Digital Exhaustion

Work life in the COVID era is still evolving after a year in which the global pandemic has altered many aspects of work. We learned about the importance of essential workers while accelerating a move to remote work. We put to rest a belief that remote work is unproductive and fully embraced all things digital. Along the way, we learned about Zoom Fatigue – a feeling like exhaustion or burnout. Mental health specialist Krystal Jagoo says that a lot of it comes down to the increased cognitive demands of video conferencing communication. Said another way, we are experiencing digital exhaustion. In a recent Article by Chris Matyszczyk, he provides insight from Microsoft – a company that most expect was ready for the virtual word. But when they explored their virtual world, what they found was in their words horrific:

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What Big Things Can We Expect In 2021?

This week’s release of the Future Today Institute 2021 Trends Report gave leaders a lot to digest. What foresight can we quickly glean from the content? A recent Article via Amrita Khalid focused on the big trends to expect this year and beyond. At a high level, artificial intelligence, cryptocurrencies, 5G, and social credit scores make the list. More specifically, the article identifies six big trends for this year.

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Are Big Cities In Trouble?

The remote work discussion will not go away. There are no shortages of predictions or perspectives regarding the world of work post-pandemic. I continue to believe that prediction is a fools errand, especially in a world dominated by rapid innovation, uncertainty, and a level of Convergence unseen since the end of World War Two. While we may not predict the future, we can continually look for signals – both weak and strong. The future of both work and cities is intertwined. If remote work becomes the standard practice, it has big implications for cities. A recent Article written by Derek Thompson explores this dynamic. This quote from the article represents a signal:

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The Changing World of Retail

The pandemic has had wide spread impact across multiple domains, and Retail is a space with considerable impact. As I mentioned in a Post last week, we have seen ten years of ecommerce growth in three months. Does the rapid surge of ecommerce represent the future, or does our human desire for social interaction serve as a positive catalyst for physical retail? Will physical retail survive in a post-pandemic world? In a recent Video Clip, Fool.com contributor Matt Frankel and Industry Focus host Jason Moser ask Shark Tank star Kevin O’Leary how the pandemic will change retail, if at all. Here is a summary of his perspective.


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Extreme Events And Their Chain Reactions

An event like a pandemic triggers a chain reaction. Like one domino setting the others in motion, COVID-19 is shaping a different future. The links in the chain represent multiple domains, and the reaction spans them all. Our challenge is to understand the Implications of these reactions and the way the World may Respond. I looked at this implication/response Framework in the early days of the pandemic. Now, we see signals that may provide more clarity as to possible paths. One domain where signals are emerging is work.

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The Workforce of 2025

“According to experts, remote work is here to stay and even when the health crisis ends, a good portion of the workforce will remain working from home”

That’s the sentiment from a recent Article that looks at the workforce of 2025. Author Lori Ioannou explores the challenges of keeping employees connected, innovating and collaborating in a world of virtual organizations. Evidence that remote work is likely to continue keeps mounting. Microsoft told employees that they can Work From Home Permanently. Dropbox recently did the same, announcing on Tuesday that they will stop asking employees to come into its offices and instead make Remote Work The Standard Practice. For employees that need to meet or work together in person, the company is setting up “Dropbox Studios” when it’s safe to do so. In the meantime, the company extended its mandatory work from home policy through June 2021.

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The Future Of Work: Outcomes, Trust, And Empowerment

As the world focuses on a global pandemic, remote work has been a popular topic. As reported by Brian Fung, Google just Announced  the extension of their remote work policy to July of 2021 – an acknowledgement that the pandemic could be with us a while. Siemens decided to make their policy permanent, but as this Recent Announcement indicates, their approach is very refreshing. Following in the footsteps of others, Siemens is adopting a new model that will allow employees worldwide to work from anywhere they feel comfortable. The permanent standard allows employees to leverage the new model for an average of two to three days a week. This article by Justin Bariso focuses on the refreshing part of the announcement, reflected in this quote by incoming CEO Roland Busch:

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The Future Of The Office And Changing Work For The Better

Can we ever go back to the way things were? That’s the question Manon DeFelice asks in a recent Article that explores the return to the office. The article provides some interesting insights. For instance, about 62% of Americans say they have worked from home during the COVID-19 pandemic, according to a recent Gallup Poll. A majority (59%) of those individuals say that remote work would be welcome post-pandemic. One of the concerns often stated about remote work is the impact on productivity. Well, Ms. DeFelice shares results from a YouGov Survey that found 54% of professionals ages 18-74 felt that working from home has had a positive impact on their productivity.

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Some Job Opportunities Likely To Expand

Much has been said about the shift to remote work. The permanence of the shift remains to be seen, let’s assume however that this forced experiment has been successful enough to warrant an increase in remote work percentages. What are the implications of this shift? This recent Article authored by Patrick Gray explores two possible implications.

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30 Top Experts Describe The Things That Will Change Forever

This recent Article describes those things that will change forever according to 30 top experts. Before I dive into that, a significant word of caution. In an Article authored by Rob Walker, he states that most post-pandemic predictions will be totally wrong. While he stresses that thoughtful speculation about the future helps us cope with the present and identify potential challenges and opportunities, history tells us that most predictions will be wrong. In looking back at predictions post 9/11 and the great recession, Mr. Walker provides supporting evidence for this statement.

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