From Apps To Avatars: The Four Stages Shaping Banking’s AI Future

For decades, banking has been a place you go, a brand you see, and an interaction you initiate. In this current state, even though much of it is now digital, the model still revolves around channels – apps, websites, and branches – where customers show up to make things happen. AI has entered the picture in narrow, tactical ways: a fraud alert here, a chatbot there, a dashboard with basic insights. Helpful, yes – but far from transformational.

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The Nation-State Under Pressure: Who Governs The 21st Century?

When we talk about the future of global governance, we tend to start with the world we inherited – not the one we’re building. And the world we inherited was largely shaped by an idea born in 1648, at the signing of the Peace of Westphalia: the nation-state. It was a radical organizing principle for its time – one territory, one government, one sovereignty. This model didn’t just define borders; it defined identity, allegiance, and the rules of the game for centuries.

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Bot Shoppers Are Coming — And They’ll Rewrite the Rules

I had a great conversation with Evan Schuman, author of a recent article on bot shoppers. As the article describes, bots are autonomous AI agents that compare, select, and buy on behalf of people – are expected to become common within 2–3 years. The piece argues most retailers aren’t ready and will need to redesign the full buying journey for machines: product data, pricing, promotion, checkout, returns, and post‑purchase support. Key challenges flagged include returns at “bot scale,” who earns loyalty points, and new fraud/liability norms (analogous to early e‑commerce’s “Zero Liability” programs).

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The World Still Has Work. But Where Are The People?

In my recent post, Too Few Hands, I wrote about a world still rich with purpose—but starved for the people to carry it. Hospitals with beds but no nurses. Orchards with fruit but no ladders unfolded. Classrooms full of hope, yet always one step behind a shifting future.

This video takes those moments off the page and puts them in motion. You’ll see the quiet rooms, the empty fields, the lone figures still showing up when the weight is heavier than it should ever be. It’s the story of work undone—not for lack of will, but for lack of fit—and what it feels like when the cracks in our systems become canyons.

Why The Healthspan Gap Belongs On the SXSW 2026 Agenda

Last month, I wrote a piece for Time titled The Issue with Living Longer. In it, I explored a sobering reality: while global life expectancy continues to rise, the experience of those added years often falls short of what we imagine. Instead of extra time spent thriving, many people are spending those years managing chronic illness, cognitive decline, or financial instability.

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Unbearably Quiet

In a recent post, The Year the Playground Went Quiet, I explored the deeper story behind declining fertility rates—beyond statistics and headlines. It’s not just about fewer children; it’s about the future of communities, economies, and what we value as a society.

Today, I’m sharing a short video that brings those messages to life. It captures the emotional and systemic dimensions of this global shift—why it matters, what’s driving it, and what it means for all of us. Watch and reflect on how the choices we make now may shape generations to come.

Invisible Rhythms Of An Aging Society

In my recent post, Invisible at Rush Hour, I explored how aging populations are reshaping the rhythms of everyday life—often in ways we fail to see. From shifting commute patterns to the quiet rise of elder influence, the signs of demographic transformation are everywhere. This short video builds on that reflection, offering a visual lens into what it means when society moves faster than some of us can keep pace.

Too Few Hands

What happens when the world still has work – but not enough people to do it?

The Snapshot

By 2030, something strange had taken hold in the global economy.

It wasn’t a recession.
It wasn’t a collapse.
In many ways, it looked like prosperity: demand was strong, innovation surged, and open roles stretched across nearly every sector. But quietly, and then all at once, we ran into a different kind of scarcity:

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Mapping Possibilities: The Stories That Shape What Comes Next

This blog series is more than a collection of observations. It’s a way of seeing. A way of holding space for the deep human shifts unfolding around us—and telling the stories that make those shifts real. From cognitive decline to fertility collapse, from extended lifespans to rising caregiving demands, each post in this series centers a human truth: that the future does not arrive all at once. It emerges through patterns, decisions, tensions, and tradeoffs. It emerges through people. And it emerges unevenly.

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Invisible at Rush Hour

What it feels like to grow old in a society speeding past you.

The World Is Getting Older—Fast

Across the globe, populations are aging at unprecedented speed. By 2030, more than 1 in 6 people worldwide will be over 60. In countries like Japan, South Korea, Italy, and Germany, that number will be closer to 1 in 3. The dependency ratio is tipping. Pensions are under strain. Healthcare systems are overwhelmed. And in many cities, there are now more people leaving the workforce than entering it.

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The Year the Playground Went Quiet

What falling fertility rates are telling us – and where the silence leads

Across the globe, people are having fewer children – and having them later, if at all.

Fertility rates are falling in nearly every major economy, and not just slightly. In country after country, birth rates have slipped well below the 2.1 births per woman needed to maintain a stable population. South Korea now sits below 0.8. Japan, Italy, Spain, and China all hover below 1.4. Even in the United States – long a statistical outlier – births have declined steadily for over a decade, hitting a 30-year low during the pandemic.

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The Longevity Trap

What if living longer isn’t the gift we imagine it to be?

In this op-ed for TIME, I explore the quiet crisis that comes with rising life expectancy – a world where our bodies may outlast our purpose, our savings, and our social roles. We’ve extended human life, but not always human meaning. The piece asks a deeply personal question with global consequences: What happens when we live longer, but not better?

I unpack why the “aging society” story is about more than pensions and healthcare – it’s about identity, purpose, and the design of a future that works across all life stages. This is a call to rethink how we structure work, caregiving, community, and belonging in an era where the old assumptions no longer hold.

Read the full piece on TIME: Time Op-Ed

What Happens When the World Stops Trusting the Dollar?

If you’ve followed my work, you know I don’t do panic. I look for patterns—quiet shifts beneath the noise. Kenneth Rogoff’s new book, Our Dollar, Your Problem, is one of those rare signals that cuts through. It’s not about predicting collapse. It’s about asking: What happens when the system we all rely on gets stretched too far?

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When AI Keeps Culture Alive

Last week, I shared the vignette “Cooking with Grandma’s Digital Twin”, a glimpse into a future shaped by memory preservation and AI companions. It was the first in a new series of narratives designed to humanize the complex forces shaping our future. These vignettes are part of a broader foresight approach I have called possibility chains – connected sets of plausible developments within a single theme or driver of change.

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Sunday Visits, With Eva

A short story from a near-future we’re already building

Every Sunday, Layla walks three blocks through the city to visit her mother, June.

It’s a quiet ritual in a world that’s grown louder—drones overhead, screens on every corner. Layla still carries groceries in her arms. Still buys the same tea: jasmine and orange peel, just like her mother brewed when she was little.

June doesn’t always remember who Layla is.

But she always reacts to the tea.

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From Sense And Respond To Anticipate and Influence

In my recent post, Sense and Respond: A Survival Trait for a Converging World, I explored how the ability to detect and react to change in real time has become essential to survival. As convergence accelerates the pace of disruption across industries, systems, and geographies, the ability to sense what’s happening and respond effectively is no longer optional. It has become a core operating principle for organizations navigating uncertainty. But as the landscape continues to evolve, a deeper strategic shift is emerging—one that calls us to go beyond reacting quickly and begin shaping what comes next.

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Vignette: Cooking With Grandma’s Digital Twin

It’s a rainy Sunday in 2029. You step into your kitchen and greet a familiar voice:
“Wash your hands first — and don’t forget, you always overcook the garlic.”

It’s your grandmother. Or rather, her AI-trained twin — a rich synthesis of voice recordings, handwritten recipe notes, photos, and family video calls. Her likeness lives in your kitchen’s AI assistant, trained not only on the technical aspects of her cooking but the emotional cues too — her sayings, her pacing, even her eye-roll when you forget the bay leaves.

Tonight, you’re making her famous Sunday stew.
As you begin, her voice guides you through each step.
“This is the part where we stir slowly — remember how we’d hum together at this point?”

The AI pulls up a shared memory — a short home video from when you were seven, standing on a stool next to her, stirring that same pot. You smile. You hum.

As you plate the stew, she adds one last note:
“Serve it with that crusty bread from the bakery — just like Grandpa liked.”

The food is real, the memory is enhanced, and your kitchen has become a portal to the past — powered by code, but steeped in love, culture, and identity.

Sense And Respond: A Survival Trait For A Converging World

In an era shaped by accelerating change, convergence across domains, and an ever-expanding possibility space, traditional methods of prediction and planning have become increasingly inadequate. The static nature of scenario planning—once a cornerstone of strategic foresight—fails to keep pace with the velocity and complexity of today’s world. What’s needed instead is a living, breathing approach. One that adapts, evolves, and acts in real time.

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Breaking The Cycle: How Digital Twins Can Preserve Wisdom And Rewire The Future

History doesn’t just repeat itself because we forget the facts. It repeats because we lose the wisdom of those who lived through it. When the last voices of a generation fade – those who endured war, depression, migration, or reinvention – we lose more than stories. We lose anchors. We lose quiet guidance in moments of moral fog. We lose the ability to ask: “What would you have done?”

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Winston Churchill’s Famous Words

Winston Churchill’s famous words – “History will be kind to me, for I intend to write it myself” – are not simply a reflection of confidence or political legacy. They represent a profound truth: that those who step forward to shape the future ultimately influence how history remembers the past.

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