An Article by IEEE Spectrum captured a dialog that occurred at a recent MIT conference. The topic: AI and the Future of Work. The conference discussion underscores the struggles between Techno-Optimism and Techno-Pessimism. Pessimistic when AI and automation are viewed as an industry-destroying path that takes jobs via self-driving technology, smart law algorithms, and robots that continue to put factory and warehouse workers out of work. Optimistic when those same technologies are viewed as augmentation that improves the employee experience.
Dr. Micah Altman – Director of Research, Center for Research in Equitable and Open Scholarship (CREOS) at MIT – recently made me aware of a Survey that probed several questions about the future of our Digital world. The survey was conducted by Elon University and the Pew Research Internet and Technology Project to imagine social and technological evolution over the next 50 years. The respondents were technologists, scholars, practitioners, strategic thinkers and others.
In a recent Article posted on the Singularity Hub, the author describes the first report of the MIT Task Force on the Work of the Future. This group of MIT academics was set up by MIT President Rafael Reif in early 2018 to investigate how emerging technologies will impact employment and devise strategies to steer developments in a positive direction. The primary finding from this report is that it’s the quality of the jobs we should worry about – not the quantity.
The dialog surrounding artificial intelligence and ethics is amplifying. As society continues this rapid progression towards an automated future, the role of ethics becomes increasingly important. After painting a picture of several possible futures for an audience, I would ask this question: Is this a society that you want to live in. This discussion was captured in a post on Technology and Ethics, along with a poll to capture my readers thoughts on this same question (please take the poll to keep the dialog moving).
This question underscores the need to proactively manage the path towards these possible futures – and the discussion surrounding ethics plays a critical role. Enter initiatives like Moral Machine from MIT. As described by their website, machine intelligence is supporting or entirely taking over ever more complex human activities at an ever increasing pace. The moral machine provides a platform for building a crowd-sourced picture of human opinion on how machines should make decisions when faced with moral dilemmas. Given the challenges of coding an ambiguous set of morals and ethics into machines, crowdsourcing makes great sense. So visit the Moral Machine platform and add your voice to the conversation.
I just finished reading a new book titled The Second Machine Age written by Andrew McAfee and Erik Brynjolfsson – both from MIT. The book is a must read for leaders everywhere. Its journey offers a view into the potential societal, economic, and business impact of technological advancement in the digital age. Although I am fascinated by each of these, my interest in summarizing this book is to connect their perspective to the future of business. Consistent with my recent disruption theme, the question is: how does the world that the authors envision impact the future of business?