Blasting Into A Contactless Future


“Against the backdrop of a two-century period of faster and faster transformation, the coronavirus is compressing and further accelerating the arc of events”Steve LeVine

That quote from a recent Article via Steve LeVine captures what is happening very well. History warns us that predicting what happens post-crisis is wrought with peril. As the article states, in the 16th and 17th centuries, smallpox, measles, and other diseases brought by the Spanish wiped out up to 90% of the South and Central American population, utterly transforming the historic order. But the global flu pandemic of 1918 to 1919 appeared to establish no new norms. Mr. LeVine posits that Covid-19 appears to be a hybrid in impact — vastly speeding up some trends while dispelling others. A quote by Cliff Kupchan, chairman of the Eurasia Group, captures it well: “Such acceleration is a natural byproduct of crises like pandemics, which tend to jolt the current system.”

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How will we Interact in the Future?


In recent post on the transformation of interaction, I talked about the changing ways in which we interact with our machines and each other. These changes combine with the emergence of ecosystems to complicate the experience journey. Well, if you saw my last post on our possible future, that journey could get very complicated. I’ve expanded my original visual to incorporate three additional categories of interaction, and some of what science and technology have in store (potentially) for our interaction paradigms. Continue reading

The Experience Journey Gets Complicated


My ongoing work on emerging future scenarios has driven a renewed focus on experience. Several factors are converging to shift the experience end game; specifically, the evolution of Ecosystems and the transformation of Interaction. These two forces – themselves the result of combinatorial innovation – are converging. While the way we interact continues to shift, a parallel evolution towards ecosystems is occurring. This ecosystem evolution introduces systemic complexity and combines with a shifting interaction paradigm to alter the way we think about experience.

Interaction Paradigm Shifts Phase OneFigure 1: Phase One of a pending shift in interaction paradigms

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