The Automation of Everything

In a Post from 2014, I explored the path of automation and a possible economic impact between $14 and $30 trillion. Almost four years later, my focus has shifted from economic to societal impact. How far will we take automation? Will automation augment us, freeing us from mundane and redundant tasks, or will it replace us? Is automation limited to those characteristics we typically associate with our left brain – or will it encroach upon our right brain characteristics?

These questions currently have no answer – just speculation. How far the slider in the visual below goes, drives a profound difference in the ultimate implications to society. The obvious area of impact is the future of work – if we do indeed realize decentralized autonomous organizations. Do our right brain characteristics become much more important in this future world, and do they represent a safe haven? I show three very impactful examples in presentations that would have us question whether or not machines can be creative, compassionate, and eventual companions.

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Machines, Platforms, and Crowds

Andrew McAfee and Erik Brynjolfsson – Authors of The Second Machine Age – wrote a new book which they launched in the middle of this year. Machine, Platform, Crowd: Harnessing Our Digital Future builds upon their first book, exploring three big trends that are reshaping the business world:

  1. The rapidly increasing and expanding capabilities of machines
  1. The large and influential young companies (Platforms) that bear little resemblance to the established incumbents in their industries, yet are deeply disrupting them
  1. The emergence of the crowd: the large amount of human knowledge, expertise, and enthusiasm distributed all over the world and now available

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How will we Interact in the Future?

In recent post on the transformation of interaction, I talked about the changing ways in which we interact with our machines and each other. These changes combine with the emergence of ecosystems to complicate the experience journey. Well, if you saw my last post on our possible future, that journey could get very complicated. I’ve expanded my original visual to incorporate three additional categories of interaction, and some of what science and technology have in store (potentially) for our interaction paradigms. Continue reading