Humanity

The Future Business Landscape

Frank Diana Humanity , , , , , , , , ,

I expect the conversation regarding the Future of Business to intensify over the coming months. Evidence is mounting that business as usual is a thing of the past. In a recent post by SAP, they present ninety nine ways that digital will change business. As you look at the information presented, and see the number of shifts occurring at the same time, it’s hard to imagine a business landscape that weathers this storm unscathed. Here are examples of these shifts from the SAP post:

  • At the current turnover rate, 75% of the companies in the S&P 500 in 2027, will be new (companies not currently in index today)
  • By 2019, approximately one quarter of the entire U.S. workforce will be independent workers (self-employed, independent contractor, freelancer, temp contractor, etc.)
  • By 2030, 10% of the largest companies in the U.S. will be virtual corporations (less than 10% of their workers will be in an office at any point in time)
  • 50% of the U.S. Jobs lost in the 2008 recession were middle-skilled jobs, but only 2% of the jobs gained since then have been middle-skilled
  • By 2025, there will be 10 global virtual currencies that will be considered mainstream. Their combined market value will exceed $5 Trillion, and Bitcoin will still be the largest.
  • Private and commercial robot use will grow 2,000% from 2015 to 2030, creating a $190 billion market
  • By 2030, 2 billion jobs will disappear – roughly 50% of all the jobs on the planet – as a result of technology advances
  • 3D Printing usage will grow 2000% between 2015 and 2030
  • Purpose-driven and value-oriented organizations outperform their competition 15 to 1
  • By 2030, sensor use will grow 700,000%, solving nearly every human need such as cancer-killing chips
  • By 2020, information will reinvent, digitize, or eliminate 80% of business processes and products
  • Although 90% of companies view advanced and predictive analytics as important, less than 30% have currently deployed them, and only 30% have plans to do so
  • There will be more words written on Twitter in the next two years than contained in all books ever printed
  • By 2025, the total worth of IoT-enabled technology is expected to reach $6.2 trillion – most of that in healthcare (2.5 Trillion) and Manufacturing (2.3 Trillion)
  • Within the next five years, more than 90% of all data from IoT will be hosted in the Cloud, reducing the complexity of supporting IoT “Data Blending

Just a small sample (more via the link above) supporting the notion that the future of business could look considerably different than its past. I’ll pursue the future business landscape in up-coming posts.

Digital Transformation of Business and Society

Frank Diana Humanity , , , ,

At a recent KPMG Robotic Innovations event, Futurist and friend Gerd Leonhard delivered a keynote titled “The Digital Transformation of Business and Society: Challenges and Opportunities by 2020”. I highly recommend viewing the Video of his presentation. As Gerd describes, he is a Futurist focused on foresight and observations – not predicting the future. We are at a point in history where every company needs a Gerd Leonhard. For many of the reasons presented in the video, future thinking is rapidly growing in importance. As Gerd so rightly points out, we are still vastly under-estimating the sheer velocity of change.

With regard to future thinking, Gerd used my future scenario slide to describe both the exponential and combinatorial nature of future scenarios – not only do we need to think exponentially, but we also need to think in a combinatorial manner. Gerd mentioned Tesla as a company that really knows how to do this.

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Business Networks and the Digital Economy

Frank Diana Humanity , , , , , , , , , ,

I have had the ongoing pleasure of participating in SAP’s Coffee Break with Game Changers radio program, the most recent one on August 26th. I was joined by Dennis DeGregor, Worldwide Group Executive for customer experience services at HP, and Drew Hofler Sr. Director, Solutions Marketing, Ariba network and Financial Solutions. The show was titled “Business Networks and the Digital Economy: Ready for Digital Humanism?” and was expertly moderated by Bonnie D. Graham.

The episode description: What does it really mean for you to have a connected business? Analysts estimate that by 2020, social networks will connect 2.5 billion people, the number of connected devices will total 75 billion, and the volume of global business trade between connected businesses will reach $65 trillion. As we move to an era of true hyper-connectivity in our digital economy, how can your company turn these challenges and your business networks into sustainable profitable opportunities?

Bonnie kicks off each show by analyzing a quote provided by each panelist. The following are our quotes and their relevance to the topic: 

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Empowerment Economy

Frank Diana Humanity , , , , ,

On a recent Radio Program focused on the future of business, Gray Scott introduced another future scenario. He called it the empowerment economy, and he described it this way:

He sees the past in three stages: 1) companies were in the business of providing supplies and core objects 2) we moved away from that to a convenience economy where we make it convenient for you to get what you need 3) now we are moving to the empowerment economy. It’s no longer about providing an object or convenience; it’s about giving them the power to supply themselves. Gray does not believe corporations understand this. Google and Uber get this circular idea of empowering people, which he believes is the future of business. The companies that embrace this empowerment economy are the companies that are going to succeed.

Those are his words direct from the radio program referenced above. So we add empowerment economy to the growing list of future scenarios. Thanks Gray.

emerging-future

Emerging Paradigms and the Future of Business

Frank Diana Humanity , , , , , , , , , ,

I had the pleasure of joining SAP’s Coffee Break with Game Changers Radio Show on August 5th.  This was my third appearance on the show, and I was joined by Futurist Gray Scott and SAP Global Innovation Evangelist Timo Elliott. The show titled “Emerging Paradigms and the Future of Business” was part two of a series that was expertly moderated by Bonnie D. Graham. Part one of the series was a discussion on Decentralization.

The show abstract: The pace and scale of change is hitting unprecedented levels. This presents unique challenges for the future of business. We’re seeing new and emerging paradigms, exciting innovations in energy, challenges due to resource scarcity, big implications for the climate and environment, an increasing blurring of physical and digital boundaries, growing business decentralization, exponential progression, and many more global drivers – all contributing to an uncertain future. Futurists worldwide, including our panellists, are examining these factors and assessing their potential business impact. Some of the critical questions to address:

  • What factors will shape our future?
  • What new leadership skills will be needed?
  • How will leaders deal with challenges and implications outside of their base of experience?

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Future Thinking

Frank Diana Humanity , , , , , , , ,

UPDATE: December 27, 2025. I posted this 10 years ago as I struggled with what I believed was traditional thinking in a world heading towards a bew reality. Ten years later, this series on systemic change captures what I was seeing back then.

I’m struggling with the term disruption and its effectiveness in driving urgency. Most definitions describe a radical change in an industry or business strategy, and most involve the introduction of a new product or service that creates a new market. My struggle is not with this decades old view of disruption, but its application in the context of our exponential world. The word disruption is viewed through a traditional lens. I end up in debates about the validity of a disruptive scenario as viewed through this lens, versus the massive implications of these future scenarios viewed through an exponential lens. The ensuing dialog focuses on:

  • Coming up with disruptive innovation before our competitors do
  • Embracing protectionist behavior to block a disruptor
  • I’m not worried, regulatory hurdles in my industry block the impact of disruptors
  • I’m safe, my industry is very stable

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Expanding Disruptive Scenarios

Frank Diana Humanity , , , , , ,

The pace of change is such that no forward looking visual can stay static for too long. I have therefore updated the anchor visual that looks at the digital platform, the innovation accelerators, and the disruptive scenarios that result from the convergence of societal progression, science, and technology. It is impossible to capture the current environment in one visual, but I hope what has been captured drives a clear message: there is a lot happening, on a rapid pace, and its convergent effects are multiplicative. There are several changes to the visual, and my thanks to the authors of The Future of Business for their inspiration:

emerging-future

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The Future of Business

Frank Diana Humanity , , ,

To the readers of my Blog: a fascinating book titled The Future of Business was released last week. The lead Editor for the book was Rohit Talwar, CEO of Fast Future Research and Fast Future Publishing. This is a must read for anyone interested in where the world is going in the next 20 years, and its broad implications for individuals, society, business and government. From Mr. Talwar:

“The Future of Business is the first book in the FutureScapes series. The book focuses on the critical social and economic forces, business trends, disruptive technologies, breakthrough developments in science and new ideas that could reshape the commercial environment over the next two decades. It explores how these future factors could come together to force a fundamental rethinking of the purpose,  strategy, business models, values and structures of organizations as they seek to survive and thrive in a rapidly changing reality.”

I highly recommend this book

Re-Ranking the Fortune 100

Frank Diana Humanity , , , ,

In a recent post, I discussed a book on exponential organizations co-authored by Salim Ismail, Global Ambassador for Singularity University. In a Video from this week’s Exponential Finance conference, Mr. Ismail showcased their work on an Exponential Quotient that scores companies on organizational factors that determine how well they are positioned to succeed in an exponential world. This exponential quotient results from a diagnostic survey that asks 21 questions (each graded 1-4) about how companies have structured their products, services, and internal framework. At the end of the diagnostic, an Exponential Quotient score is determined.

The folks at Singularity University used this quotient to create The ExO Fortune 100 – a re-ranking of the current Fortune 100. The scoring was ratified by academic researchers at Hult Business School. I’ve re-printed a list from their site that shows some of the elements of the survey and the key attributes of ExOs that are being tested.

External facing questions

  • Does it have a Massive, Transformative Purpose, (or MTP)?
  • How externalized are business functions?
  • How much are on-demand staff and on-demand assets utilized?
  • How well are Community and Crowd leveraged?
  • Are algorithms a core part of the organization?
  • How information based are its products and services?

Internal facing questions

  • How well are interfaces created to manage external scalability?
  • Are OKRs and Lean Metrics used to track performance?
  • How well does the organization encourage risk-taking and experimentation?
  • Does the organization operate top-down, command and control hierarchies, or flat, autonomous, collaborative team structures?
  • How well are social technologies integrated into the organization?

As I said in my post on exponential organizations, there remains a single constant: it will take a different type of organization – different than the ones most of us grew up with – to survive the coming shift. The attributes or characteristics that create this different type of organization are getting clearer. It’s up to us to create it.

For a full list of the Fortune 100 and their associated ExO rank, please download this Spreadsheet

Technology versus Humans

Frank Diana Humanity , , ,

Futurist Gerd Leonhard recently released a new short 3 minute film titled Technology versus Humans. Here is an excerpt from his Blog announcing the video:

“I am very excited to announce the release of my new short film “Technology versus Humanity”. This film marks the beginning of a new period for me, with much of my future work focusing on the topic of how exponential technological changes are changing what and who we are, as humans, where this is going in the next 15 years, and what we need to do, TODAY, to make sure that these changes will indeed be beneficial to us.

For this film, I was very fortunate to be able to team up with Story7 and Jean Francois Cardella as producer and director, and Jeremy Joly as DOP. They made this film very special – thanks!  We shot most of the footage in Cannes and the surrounding area – see some of the pics below.  If you like this movie, please share it and spread the word, or submit a comment below and let me know what you think.  Thanks!  New hashtag as of today:  #techversushuman”

Gerd was kind enough to do an interview with me back in January. You can read that here. Enjoy the film

Structural Change: Decentralization

Frank Diana Humanity , , , , , , ,

I had the pleasure of joining The Digital World with Game Changers radio program for the second time this year. Joining me as panelists were Futurist Gray Scott and SAP Innovation Evangelist Timo Elliott. First, kudos to program host Bonnie D. Graham for doing a wonderful job keeping the discussion energized and interesting. The title of the session was Eating Disruption for Lunch: Digesting Decentralization. Now there’s a term not heard much outside of futurist circles. Decentralization is one of those structural changes that make what lies ahead so impactful. According to Wikipedia, decentralization is the process of redistributing or dispersing functions, powers, people, or things away from a central location or authority.

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Disruptive Power Lies at the Intersections

Frank Diana Humanity , , , , , , , , , , , ,

The content of this post was updated on February 16, 2017 in a new post titled Intersections Promise to Drive Multiple Paradigm Shifts

When I first started using the term “Combinatorial”, people thought I was making words up. Although I’d like to take credit for the word, I first came across it when reading The Second Machine Age, a fascinating book by Andrew McAfee and Eric Brynjolfsson. I remember thinking that it was a perfect word to capture the amplification of both innovation and its disruptive power. By now, readers of this Blog have seen the foundational Visual that describes the digital foundation, innovation accelerators, and disruptive scenarios. What the visual does not convey without the associated narrative is the power of combinatorial.

If we build on top of the visual, we begin to see the complexity at the intersections, the amplification of disruptive power, and the broad implications for the future.

intersections-and-amplification

The best way to describe this phenomenon is through examples, so let’s look at six combinatorial scenarios as an overlay. The visual is a bit overwhelming, so a better way to follow the various paths is via this PDF. Here is a description of each scenario. The numbers in the visual above map to the scenarios below, and the colors show the combinations: 

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Is Any Industry Safe From disruption?

Frank Diana Humanity , , , , , , , ,

I recently dipped my toe into the Metals and Mining waters and walked away with the reinforcement that every industry is susceptible to disruption. There has long been a feeling that non-digital industries are safe from the power of disruption. In a recent piece on a New Economic Paradigm, this topic is explored in greater depth, questioning the long term viability of not just current industry structures – but the economic paradigm itself. 

Disruptive scenario analysis should be a critical focus for every business across every industry. In addition, as these scenarios converge, the implications of this convergence to a given industry or industries must be understood. The anchor visual below identifies a number of scenarios to consider. Let’s take a look at disruption in the context of the Metals and Mining industry, as well as some possible industry responses.

emerging-future

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Exponential and Combinatorial

Frank Diana Humanity , , , ,

Futurist Gerd Leonhard continues to talk about exponential progression and its impact on the world. In this recent short video, Gerd uses the Exponential and Combinatorial slide that anchors the organization evolution story. Listen to Gerd’s perspective on this emerging paradigm shift.

Exponential Organizations

Frank Diana Humanity , , , , , , , , ,

Starting in 2011, I focused on the notion of a digital enterprise – a metaphor for the type of organization that is required to survive the massive paradigm shift that lies ahead. In 2013, the focus expanded to analyze disruptive scenarios and the emerging ecosystems and platforms that would give life to those scenarios. There remains a single constant through this work and the many leadership discussions that ensued: it will take a different type of organization – different than the ones most of us grew up with – to survive the shift. We as humans – and the organizations that we created – think and act linearly. The world and technology however is moving exponentially. How then do people and organizations move from linear thinking to exponential thinking? Continue reading →

The Disruptive Role of Near Field Communications

Frank Diana Humanity , , , , , , , , , , , ,

Over the last several years, the big four technologies of the third platform (Social, Mobile, Big Data, and Cloud) have received the lion share of attention, and an emerging class of innovation accelerators like The Internet of Things will capture attention in the coming years. But there are also a number of supporting technologies that serve as enabling components of multiple disruptive scenarios. In some recent presentation preparation work, I focused on technologies like Near Field Communications (NFC) and iBeacon. It was fascinating to find broad applicability across many of the disruptive scenarios on the visual I have used to describe the coming paradigm shift.

emerging-future

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Anticipating 2025 – Part Four: Redesigning Society

Frank Diana Humanity

Part four of Anticipating 2025 summarizes the fourth section of the book, focusing on redesigning society. Once again, we see how innovation, business, Government, and society converge over the next 20 years. There is an interesting historical pattern emerging that helps explain this phenomenon, while providing a mechanism to predict the future with a higher degree of certainty (more on that in a future post). As you read this, look at how innovation that we normally view through a business lens, is playing out at the societal level. Let’s take a look at each of the topics within this section. Continue reading →

Anticipating 2025 – Part Three: Redesigning Artificial Intelligence

Frank Diana Humanity , , , , , , , , , , ,

Part three of Anticipating 2025 will summarize the third section of the book. This section focused on redesigning artificial intelligence, with a look at six important questions and the exploration of human-machine mergers. The six questions explored in this section are:

  1. Can we create a human-level artificial intelligence?
  2. If so, when?
  3. Will human-level artificial intelligence lead to super-intelligence?
  4. If super-intelligence arrives, will we like it?
  5. Can we upload our minds to computers?
  6. Can we de-risk the arrival of super-intelligence?

Like the first two sections, this section forces us to look at disruption through a different lens. Granted, the path forward is highly speculative, and even the most optimistic scenarios are likely years away from having transformative implications. Nonetheless, it does force us to broaden our lens beyond traditional views. For example, I’ve focused on the automation of knowledge work and all its ramifications, while the authors (Calum Chace, Martin Dinov, and Elias Rut) focus on creating super-intelligence by uploading our minds to computers. They explore a human-machine merger that they see as the enabler of super-intelligence benefits realization. This merger in the author’s view is the only way to avoid creating our successor. So yeah, that’s a little more impactful than automating knowledge work.

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Anticipating 2025 – Part Two: The Future of Medicine

Frank Diana Humanity , , , , , , , , , , ,

Part two of Anticipating 2025 will summarize the second section of the book. This section focused on three broad topics:

  1. Will advancing technology make doctors unemployed?
  2. The future of medicine and the convergence of nanotechnology and biology
  3. Rejuvenation Biotechnology program

It is fascinating to view this section through a disruptive and transformative lens. The acceleration of scientific advancement intensifies the degree and speed of change, thus positioning the type of paradigm shift that we have not seen since the steam engine. As this recent Forbes article points out, even The Acceleration is Accelerating.

The first topics author is Maneesh Juneja, Digital Health Futurist, and Founder of the Health 2.0 London Chapter. In the opening discussion, the author focuses on technology advancement and the future role of doctors. He describes a backward healthcare system that focuses on treatment versus prevention, and the difficulties of solving this problem when there is no profit in prevention. In researching systems from the past, the author looked at ancient China, where it is said that doctors only received payment while their patients stayed healthy. The author then explores the technologies projected to change the practice of medicine:

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Anticipating 2025 – Part One

Frank Diana Humanity , , , , ,

I spent time over the Christmas holiday reading a book titled Anticipating 2025. Forward looking analysis that connects leaders with disruptive scenarios and their implications are invaluable, and books like this provide tremendous support. In my next series of Blog posts, I will summarize the salient points from a number of futurists who authored this work. As described in the books opening, futurists are concerned with highlighting a whole range of possible futures, not necessarily pinpointing exactly when something will happen. From the book:

“Futurists seek to draw people’s attention to forthcoming threats, before these threats become too damaging, and to forthcoming opportunities, before these opportunities slip outside of our collective grasp due to inaction on our part”

The book is divided into five sections:

  1. Setting the scene
  2. Re-designing medicine and healthcare
  3. Re-designing artificial intelligence
  4. Re-designing society
  5. Redesigning humanity

Part one of this Blog series will set the scene. In the book’s first section, the authors focus on driving forces, big shifts, and roadblocks. It is believed that if developed and deployed wisely, technology could provide a great future of unprecedented abundance, health, and vitality. But there is much uncertainty and a number of obstacles to overcome. In setting the scene, twenty technology areas where wide-ranging developments are 50% likely between now and 2025 are identified:

25 Technology Areas

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