A Dear John Letter to HR

Nahal Yousefian is a Chief Human Resources Officer. She reached out recently to discuss her passion for disrupting the Human Resources function. She has moved from conforming in the system to learning about and experimenting with more effective models of organizational design, capability, and ultimately psychology. She pointed out that many systems and structures were designed precisely to reinforce a centralized, command and control flow of work versus an agile and responsive model. She has reframed her personal purpose at work and strives to create the world of work anew.

I will let her tell you the rest of the story in this brilliant Dear John letter that she wrote to HR. Every function, every institution, every mental model could benefit from a similar letter. It is my continued hope that more people like Nahal make it their personal purpose to think differently about these fossils from our past. Enjoy her letter.

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The Changing World of Human Resources

A recent Article explores those things keeping most Chief Human Resources officers (CHROs) up at night.  According to Gartner, CHROs believe three topics are impacting the future of work: AI and automation, the gig economy and an aging yet multi-generational workforce. However, Gartner also believes that they are missing some key trends. They identified these six trends as areas for chief human resources officers to consider:

  1. Unethical Use of Employee Data
  2. Falling Barriers to Access
  3. Automation of the Manager Role
  4. Elimination of On-the-Job Learning
  5. Radical Transparency
  6. Rising Demand for Remote Work

Like every corporate function, human resources will face its share of change in the coming years. According to Gartner research, only 9% think their organisation is prepared for the future of work. Explore each trend in the article referenced above.

 

Preparing for the Future: Part Two

As mentioned in my previous post, I had the pleasure of hosting two sessions recently at the TCS Innovation Forums in London and New York City. The sessions, which explored the need to prepare for the future, involved thought leaders, futurists, and various leaders across multiple domains. They were structured with several five-minute descriptions of forward-looking themes, and once context was set, a discussion with the broader leadership group was moderated. The sessions focused on education and awareness, rooted in a strong belief that leaders must prepare for and shape our emerging future.

This post will summarize the New York Session, which differed slightly from the one in London. While the London session painted a wide array of evocative future scenarios, the New York session explored several of the key technologies and enablers that will fundamentally shape and impact emerging scenarios. It wasn’t however a technology discussion. This engaging group of thought leaders provided eye-opening facts and focused on implications, both positive and negative. As in London, I opened the session with three key themes from my Expectation post: Acceleration, Possibilities, and Convergence; Here is a look at the insights that followed. 

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Early 2018 Reading List

Update January 22nd: I am adding a book just released to this short list – Shaping the Fourth Industrial Revolution

I’m often asked for book recommendations that aid with future thinking exercises. A good source in 2018 for this type of exercise is Fast Future Publishing, whose goal is to profile the latest thinking of established and emerging futurists, foresight researchers and future thinkers from around the world, and to make that thinking accessible to the widest possible audience. Their innovative publishing model bypasses most traditional publishing channels and accelerates time to market. Two books that I’d recommend for early 2018 are described below, and a new book due out in the spring is also included.

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