A Dear John Letter to HR


Nahal Yousefian is a Chief Human Resources Officer. She reached out recently to discuss her passion for disrupting the Human Resources function. She has moved from conforming in the system to learning about and experimenting with more effective models of organizational design, capability, and ultimately psychology. She pointed out that many systems and structures were designed precisely to reinforce a centralized, command and control flow of work versus an agile and responsive model. She has reframed her personal purpose at work and strives to create the world of work anew.

I will let her tell you the rest of the story in this brilliant Dear John letter that she wrote to HR. Every function, every institution, every mental model could benefit from a similar letter. It is my continued hope that more people like Nahal make it their personal purpose to think differently about these fossils from our past. Enjoy her letter.

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The Changing World of Human Resources


A recent Article explores those things keeping most Chief Human Resources officers (CHROs) up at night.  According to Gartner, CHROs believe three topics are impacting the future of work: AI and automation, the gig economy and an aging yet multi-generational workforce. However, Gartner also believes that they are missing some key trends. They identified these six trends as areas for chief human resources officers to consider:

  1. Unethical Use of Employee Data
  2. Falling Barriers to Access
  3. Automation of the Manager Role
  4. Elimination of On-the-Job Learning
  5. Radical Transparency
  6. Rising Demand for Remote Work

Like every corporate function, human resources will face its share of change in the coming years. According to Gartner research, only 9% think their organisation is prepared for the future of work. Explore each trend in the article referenced above.