Steve Denning knows a thing or two about management. In a recent article, he talks about the baggage of agile and the critical need to reinvent the very concept of management. He identifies the practices of industrial-era management and labels them as “obsolete”. He goes as far as to say those practices constitute a disease that must be eradicated. In a post-pandemic world, resilience is the new buzzword. Our uncertain times dictated a focus on adaptability years ago – yet it took a pandemic to bring it into leadership consciousness. Eradicating the disease of industrial-era management is therefore long overdue.
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Systems Thinking: The Key to Thriving in a Complex Future
Our future is very complex. The sheer number of building blocks complicates not just our ability to see the future, but any chance we have to navigate it. As these building blocks combine in ever increasing ways, the challenges multiply. Leaders of tomorrow will move towards systemic leadership, having an ability to connect dots. Innovation will move from a myopic view of offerings to systems innovation.
To accomplish this, systems thinking must be embraced by leaders. Systems thinking is a holistic approach to analysis that focuses on the way that a system’s constituent parts interrelate and how systems work over time and within the context of larger systems. As leaders, we struggle with this holistic approach, choosing instead to focus on short term versus long term, and delivering immediate results versus positioning for the future. This focus is in direct conflict with where our complex future is taking us.
Dots in a Complex System are Connecting Rapidly
In their now popular book on The Second Machine Age Andrew McAfee and Eric Brynjolfsson describe one of the forces behind our accelerating pace. This force could be key to understanding the dynamics of our environment; the number of potentially valuable building blocks is exploding around the world, and the possibilities are multiplying like never before.
Unlearning May be our Biggest Challenge
The illiterate of the 21st century will not be those that can’t read or write, but those who cannot learn, unlearn, and relearn – Alvin Tofler, Rethinking the Future.
As we all become life long learners, unlearning could be our biggest challenge. Our mental models prevent us from seeing the need for change. We are creatures of the only world we have individually known. Even if you are one hundred years old, the mental models established after humanities second Tipping Point dominate your thinking. They form our intuitions and belief systems.