The rise of generative AI is sparking discussions about its potential impact on various industries, with SaaS being a prime example. The traditional per-seat subscription model, a cornerstone of many SaaS businesses, might be vulnerable as AI automates tasks and potentially reduces the need for human users. Here’s a breakdown of the conversation:
Challenge: Generative AI’s ability to automate tasks could lead to fewer human employees needing SaaS applications, impacting per-seat subscription revenue.
Nuance: The impact might not be a complete disruption. While some user seats might decrease, AI could also create new functionalities and workflows requiring additional subscriptions.
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