
In an online leadership course developed in 2016, I stressed the need for resilience and adaptability. The course, titled A Journey Through the Looking Glass, focused on an emerging world of complexity, uncertainty, and the unknown. We rarely heard the words resilience and adaptability spoken back then, but along came a pandemic to force them into our vocabulary. While our short-term focus obstructed our view, cracks were forming and accumulating in ways that were likely to put a premium on these two traits.
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