Innovation At Scale

The world is experiencing another period of great invention. We have the building blocks of the future, but to drive human advancement, the resulting innovation needs to scale. Organizations are getting better at experimenting, prototyping, and delivering minimum viable products. But scaling innovation remains a challenging endeavor. As the organizing system of our world changes, structural shifts will follow. One such shift involves the way we create and capture value, which increasingly takes the form of ecosystems. These emerging ecosystems complicate our scaling efforts.

In a recent book titled The Voltage Effect, author John A. List shares his perspective on how to make good ideas great and great ideas scale. He provides a number of examples that describe why some ideas are built to fail, while others are built to scale. Given the importance of the topic, I highly recommend the book and have added it to my library. The Amazon abstract is provided below.

AMAZON ABSTRACT

“Scale” has become a favored buzzword in the startup world. But scale isn’t just about accumulating more users or capturing more market share. It’s about whether an idea that takes hold in a small group can do the same in a much larger one—whether you’re growing a small business, rolling out a diversity and inclusion program, or delivering billions of doses of a vaccine.

Translating an idea into widespread impact, says University of Chicago economist John A. List, depends on one thing only: whether it can achieve “high voltage”—the ability to be replicated at scale.

In The Voltage Effect, List explains that scalable ideas share a common set of attributes, while any number of attributes can doom an unscalable idea. Drawing on his original research, as well as fascinating examples from the realms of business, policymaking, education, and public health, he identifies five measurable vital signs that a scalable idea must possess, and offers proven strategies for avoiding voltage drops and engineering voltage gains. You’ll learn:

  • How celebrity chef Jamie Oliver expanded his restaurant empire by focusing on scalable “ingredients” (until it collapsed because talent doesn’t scale)
  • Why the failure to detect false positives early on caused the Reagan-era drug-prevention program to backfire at scale
  • How governments could deliver more services to more citizens if they focused on the last dollar spent
  • How one education center leveraged positive spillovers to narrow the achievement gap across the entire community
  • Why the right set of incentives, applied at scale, can boost voter turnout, increase clean energy use, encourage patients to consistently take their prescribed medication, and more.

By understanding the science of scaling, we can drive change in our schools, workplaces, communities, and society at large. Because a better world can only be built at scale.

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