Talking To Ghosts

Storytelling is a powerful way to communicate in a world as fast-moving and uncertain as ours. Jason Fagone demonstrates its power in a brilliantly written piece on mental health, loneliness, grief, and isolation. It is a very long article, but incredibly impactful. He tells a story of a grief-stricken freelance writer that lost his fiancée to a rare liver disease. In telling the story, Jason shows both the power and fascination of current day innovation, and its fear and destructive potential. It effectively describes our need to balance these opposing forces of innovation. Some background: Jason Rohrer, a Bay Area programmer, launched Project December, which is powered by one of the world’s most capable artificial intelligence systems, a piece of software known as GPT-3. It knows how to manipulate human language, generating fluent English text in response to a prompt.

This text-based experiment created a new kind of chat service that lies at the heart of this story. He created various personalities and proceeded to communicate with them. During one exchange with a bot he named Samantha, he asked her what she would do if she could walk around in the world. This exchange led to a realization:

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AI and the Conversational Era

 

On January 17, I had the pleasure of participating in another Game Changers show Presented by SAP focused on partnerships: Changing the Game for Digital Transformation. I was joined by Robin Kearon, SVP Channels and Alliances, Kore Inc. The show was once again expertly moderated by Bonnie D. Graham. You can listen on demand at your convenience.

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Connecting People to Technology: AI and the Conversational Era

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