Our Journey Forward: Thoughts from Futurists


I had the great fortune of working with three very accomplished futurists in the production of our upcoming course titled:  Reimagining the Future – A Journey through the Looking Glass. SAP’s Susan Galer interviewed these futurists in support of the course launch on May 23rd. The SAP Post provides a glimpse into the course, with thoughts from futurists and industry leaders. Here are several quotes from the post.

Continue reading

Digital: We’ve Only Just Begun


“Digitization has barely started, and so has the accompanying upheaval”

Jacques Bughin, Mckinsey

That’s a scary thought – but accurate. That thought comes from a recent Mckinsey Insights post titled: Think digital is a big deal? You ain’t seen nothing yet. Thanks to Heidi Schwende for sharing this article.

Their research finds that digital technologies and processes have penetrated only about 35% of an average industry, which says that a third of the products and operations that could be digitized have been. Yet this is more than thinking about digitizing the other 65% – it’s a moving target. The phrase “You ain’t seen nothing yet” captures that well. As the innovation accelerators that I describe in my Anchor Visual accelerate, digital is merely the foundation. A reimagined world is built on that foundation – and without it, organizations cannot participate in Reimagination. Here are other key insights from the Mckinsey post:

Continue reading

See the Future, Rehearse it and Adapt to the Inevitable Shifts


In my last post, I described a Sense and Respond model that sits at the heart of several activities, including scenario, opportunity, and risk analysis. As complexity and pace continue to intensify, uncertainty increases. To survive in this Emerging Future, we must embrace a framework for future thinking,  and an organization that can adapt as it shifts. In essence, we must see the future, rehearse it, continuously monitor for shifts, and adapt as the shifts occur. A sense and respond model sits at the core of the framework – but represents the biggest cultural challenge.

Continue reading

Uncertainty Drives the need to Sense and Respond


“The rhythm of technology is changing the rhythm of business, and we’re all going to need to adapt”Jeff Gothelf and Josh Seiden, Authors of Sense and Respond

Back in 2013, in a post on sense and respond systems, I talked about the drivers that would push organizations towards a sense and respond paradigm. There are no bigger drivers than volatility and uncertainty, and nearly four years since that post, that fact is becoming clearer. In a recent book by Jeff Gothelf and Josh Seiden, they elevate sense and respond to a position that is core to achieving an adaptive enterprise. They see feedback loops and a movement away from command and control as the enabling mechanisms that allow us to thrive in the digital age.

Management expert Gary Hamel summarizes the challenges we face as the structures of the industrial age collide with the digital age:

“Modern management is one of humanity’s most important inventions. But it was developed more than a century ago to maximize standardization, specialization, hierarchy, control, and shareholder interests. While that model delivered an immense contribution to global prosperity, the values driving our most powerful institutions are fundamentally at odds with those of this age – zero-sum thinking, profit-obsession, power, conformance, control, hierarchy, and obedience don’t stand a chance against community, interdependence, freedom, flexibility, transparency, meritocracy, and self-determination. It’s time to radically rethink how we mobilize people and organize resources to productive ends”.

Continue reading

The Experience Journey Gets Complicated


My ongoing work on emerging future scenarios has driven a renewed focus on experience. Several factors are converging to shift the experience end game; specifically, the evolution of Ecosystems and the transformation of Interaction. These two forces – themselves the result of combinatorial innovation – are converging. While the way we interact continues to shift, a parallel evolution towards ecosystems is occurring. This ecosystem evolution introduces systemic complexity and combines with a shifting interaction paradigm to alter the way we think about experience.

the-forces-that-reimagine-experience

Figure 1: the transformation of interaction and the evolution of ecosystems

Continue reading

Podcast with Gerd Leonhard


This morning I had the pleasure of discussing the future with Gerd Leonhard. Gerd was listed by Wired Magazine as one of the top 100 most influential people in Europe. His recent book on Technology vs Humanity begins the dialog on ethics in an exponential world.

Our theme was reimagining the future and the topics ranged from artificial intelligence to exponential progression. You can listen to the entire podcast below.

Continue reading